Disclaimer & Medical Information Notice

Last Updated: 27 May 2026

This Disclaimer & Medical Information Notice forms part of the ClarifaiOnline.co.za Website Terms and Conditions.

ClarifaiOnline.co.za is operated by Tridev (Pty) Ltd trading as Mere-Ridge Pharmacy (“Mere-Ridge Pharmacy”, “Clarifai Online”, “we”, “our”, or “us”).

By accessing this website, using its services, viewing healthcare-related content, or purchasing products through ClarifaiOnline.co.za, you acknowledge and agree to this Disclaimer & Medical Information Notice.

1. Informational Purposes Only

Information provided on this website is intended for general informational, educational, and ecommerce purposes only.

Content made available on this website does not constitute:

• medical advice;
• medical diagnosis;
• medical treatment;
• clinical consultation;
• or professional healthcare services.

Website content should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment from a registered healthcare professional.

2. Healthcare Professional Consultation

You should always consult a registered healthcare professional before:

• starting or stopping medication;
• changing dosage;
• changing treatment plans;
• using healthcare products;
• or acting on information obtained through this website.

Patients should seek professional medical guidance regarding any healthcare concerns or treatment decisions.

3. Medical Emergencies

ClarifaiOnline.co.za and Mere-Ridge Pharmacy do not provide emergency medical services.

If you believe you may be experiencing a medical emergency, you should immediately:

• contact emergency medical services;
• contact your doctor;
• or seek urgent medical attention.

This website must not be used for emergency healthcare situations.

4. Medicines and Healthcare Products

All medicines and healthcare products should be used strictly in accordance with:

• approved prescribing information;
• manufacturer instructions;
• pharmacist guidance;
• and professional healthcare advice.

Patients are responsible for reading product labels, package inserts, warnings, precautions, and usage instructions before using products supplied through ClarifaiOnline.co.za.

5. Prescription Medicines

Prescription medicines may only be dispensed upon receipt and verification of a valid prescription issued by a registered healthcare practitioner.

Mere-Ridge Pharmacy reserves the right to:

• verify prescriptions;
• request additional information;
• conduct pharmacist review;
• or refuse dispensing where legally or clinically required.

6. Product Information Accuracy

Mere-Ridge Pharmacy makes reasonable efforts to ensure that product descriptions, healthcare information, images, pricing, and related website content are accurate and current.

However:

• errors may occasionally occur;
• product packaging may vary;
• manufacturer information may change;
• and availability may vary without notice.

Mere-Ridge Pharmacy does not warrant that website content is always complete, current, or error-free.

7. Third-Party Information and Links

This website may contain links to third-party websites, healthcare resources, external services, or embedded content.

Mere-Ridge Pharmacy does not control and is not responsible for:

• third-party content;
• external healthcare information;
• external privacy practices;
• or third-party website availability.

Use of third-party websites or services remains at your own risk.

8. No Guarantee of Outcomes

Mere-Ridge Pharmacy does not guarantee:

• treatment outcomes;
• clinical results;
• medicine effectiveness;
• or suitability of products for individual patients.

Healthcare outcomes may vary between individuals and should be managed under appropriate professional supervision.

9. Limitation of Liability

To the fullest extent permitted by law, Mere-Ridge Pharmacy shall not be liable for:

• misuse of medicines or healthcare products;
• self-diagnosis or self-treatment decisions;
• incorrect use of website information;
• adverse outcomes resulting from failure to seek professional advice;
• or losses arising from reliance on website content.

Nothing in this Disclaimer excludes liability where prohibited by South African law.

10. Regulatory Compliance

Mere-Ridge Pharmacy operates in accordance with applicable South African healthcare and pharmacy legislation, including:

• the Medicines and Related Substances Act;
• the Pharmacy Act;
• South African Pharmacy Council requirements;
• and applicable healthcare and ecommerce regulations.

11. Amendments to this Notice

Mere-Ridge Pharmacy reserves the right to amend this Disclaimer & Medical Information Notice at any time.

Updated versions will be published on the website and become effective upon publication.

12. Contact Information

For healthcare, pharmacy, or website-related queries, please contact:

Tridev (Pty) Ltd trading as Mere-Ridge Pharmacy
99 Buldana Road
Merebank
Durban
KwaZulu-Natal
4052
South Africa

Telephone: 031 015 5554
WhatsApp: 062 557 4089
Email: info@clarifaihealth.co.za